Self-service payments have experienced a huge surge in popularity over the past few years, with self-service technology having transformed entire industries overnight. Businesses are using self-service technology to operate more productively and to better serve their customers.
Time is a consumers most important currency – and they don’t want to waste minutes, or even hours, standing in queues (we’ve all been there). The quicker and more flexible businesses can make consumer interactions, the more likely they are to strengthen customer relationships.
Perhaps the biggest advantage with self-service technology is the added speed with which customers can pay for their purchases – Reducing the length of queues and waiting times, and increasing the frequency of return visits.
Vending machines, ticket purchasing, pay-at-pump petrol, checkout kiosks, parking; self-service payments are a versatile solution for many different applications and sectors, but as consumers become more tech-savvy they will ultimately expect more choice……. where do you think the self-service payments sector is heading next?
Tweet us at @AsahiSeiko